Your Privacy Matters

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How We Protect Your Personal Data in Accouting Crunchers

1. Purpose of This Notice

This notice explains how we collect and use personal data about you, in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 1998, and other applicable UK laws (“Data Protection Legislation”).

Please read carefully to understand our practices regarding your personal data.

Service Terms & Communication Standards

This Privacy Policy covers how we handle your data, but our professional service standards and communication protocols (including SMS, Email, and WhatsApp) are governed by our Terms & Conditions. We encourage you to read those terms to understand the framework of our professional partnership and your rights regarding digital communications with Accounting Crunchers.
Specifically, mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.

2. About Us

We are the data controller, meaning we are responsible for deciding how we hold and use personal data about you.

We have appointed a Data Protection Officer (DPO) to assist with enquiries about this notice or our data practices. You can contact the DPO using the details in section 12.

3. How We Collect Your Personal Data

We may collect personal data about you when:

• You request a proposal for our services.

• You, your employer, or our clients engage us to provide services.

• You contact us by email, telephone, or post.

• We receive information from third parties or publicly available sources (e.g., Companies House).

4. The Kind of Information We Hold

We may hold information including:

• Personal details (name, address, contact info, date of birth, NI number, UTR, tax codes, bank/pension details).

• Details of contact and services provided.

• Correspondence and communications with you.

• Complaints and enquiries you make.

• Information from other sources, such as publicly available data or information provided by your employer.

5. How We Use Personal Data

We may process your personal data for:

• Fulfilling contracts with you, your employer, or our clients.

• Compliance with legal obligations.

• Our legitimate business interests (marketing, business development, statistical and management purposes).

• With your consent, for specific purposes.

We may anonymize or pseudonymize data, and failure to provide certain information may affect our ability to provide services.

Data Retention: We retain your personal data only as long as necessary, considering business requirements, legal obligations, and the nature of the data.

Change of Purpose: If we need to use your data for a new purpose, we will notify you and explain the legal basis before processing.

6. Data Sharing

We may share your personal data:

• Where required by law (e.g., HMRC, Companies House).

• With third-party service providers (IT, cloud services, advisory services).

• During business restructuring, sale, or with regulators if required.

All third parties are required to take appropriate security measures to protect your personal data and to treat it in accordance with the law.

Important Note on Mobile Data: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Transferring Data Outside the EEA

We will not transfer your personal data outside the European Economic Area (EEA).

8. Data Security

We implement reasonable security measures to prevent unauthorized access, loss, or misuse of your data. Only employees or contractors with a business need can access your data, and they are bound by confidentiality.

We have procedures to handle any suspected data breaches and will notify you and regulators if legally required.

9. Your Rights

You have the right to:

• Access your personal data.

• Correct inaccurate data.

• Request erasure of your personal data.

• Object to processing based on legitimate interest or direct marketing.

• Request restriction of processing.

• Request transfer of data to another controller (where applicable).

To exercise your rights, contact our DPO at info@accountingcrunchers.com

We may request additional information to confirm your identity. Requests are free unless clearly excessive or unfounded.

10. Right to Withdraw Consent

If you have provided consent for specific data processing, you can withdraw it at any time by contacting info@accountingcrunchers.com

We will stop processing your data for that purpose unless we have another legal basis to continue.

11. Changes to This Notice

We may update this notice in the future. Changes will be posted on our website: www.AccountingCrunchers.com.

Last updated: 14th October 2025

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact the relevant regional office:

UNITED KINGDOM OFFICE:

Address: 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ
Email: info@accountingcrunchers.com
Phone: +44 7360 358961

Regulatory Authority: You can also contact the ICO (UK data protection authority) at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

UNITED STATE OFFICE:

Address: 5900 Balcones Dr, Ste 12091 Austin, TX 78731-4257 United States
Email: Connect@accountingcrunchers.com
Phone: +1 (325) 208-8864

You can also connect with us on social media for more updates — Follow us here.