Clear Terms, Trusted Service: Our US Terms of Service at Accounting Crunchers

1Who We Are

These Terms of Service govern services provided to clients in the United States by Accounting Crunchers LLC, a limited liability company registered in the State of Texas ("Accounting Crunchers", "we", "us", "our").

2Acceptance of These Terms

By engaging our services, signing an engagement letter or paying an invoice or payment link issued by us, you agree to these Terms. If you do not agree, please do not use our services.

3Engagement Letters

Every client engagement is confirmed by a signed engagement letter. The engagement letter sets out the specific scope, deliverables, fees and timelines for your services. If anything in the engagement letter conflicts with these Terms, the engagement letter takes priority.

4Our Services

We provide accounting, bookkeeping, tax preparation and filing, tax planning, payroll, IRS Certified Acceptance Agent, outsourced finance and advisory services. We only perform the services described in your engagement letter. Additional work outside that scope will be agreed and quoted separately.

5Your Responsibilities

You agree to:

• Provide complete, accurate and timely information and documents.
• Review and approve returns and reports before we file or finalize them.
• Tell us promptly about any change in your circumstances that may affect our work.

We rely on the information you provide. We are not responsible for errors, penalties or delays caused by incomplete, inaccurate or late information.

6Fees and Pricing

Our fees are set out in your engagement letter and may be charged as:

• Fixed fees for a defined piece of work.
• Monthly fees for ongoing services.
• Hourly fees for advisory or additional work.

All fees are stated in US dollars unless otherwise agreed. Government filing fees, third-party software and other pass-through costs are charged in addition to our fees unless your engagement letter says otherwise.

7Payment Terms

Payments are made by Airwallex payment link or invoice and are processed by Accounting Crunchers LLC. Fees may be billed in advance or in arrears, as stated in your engagement letter. Invoices are due on the date shown on the invoice. We may pause work on overdue accounts until payment is received.

8Refunds and Cancellation

Refunds and cancellations are governed by our US Refund and Cancellation Policy, which forms part of these Terms. Monthly services may be cancelled with 30 days written notice.

9Payment Disputes and Chargebacks

If you have a concern about a charge, please contact us first at accountants@accountingcrunchers.com so we can resolve it. We will respond within 5 business days.

10Confidentiality and Data

We keep your information confidential and use it only to deliver our services and meet legal obligations. Our handling of personal data is described in our Privacy Policy.

11Limitation of Liability

To the fullest extent permitted by law, our total liability for any claim arising from our services is limited to the fees you paid for the specific service giving rise to the claim in the 12 months before the claim. We are not liable for indirect or consequential losses, including lost profits.

12Termination

Either party may end the engagement in line with the engagement letter and Section 8. You remain responsible for fees for work completed up to the date of termination.

13Governing Law

14Dispute Resolution

1. Negotiation. Either party must first notify the other in writing of any dispute. Both parties will try in good faith to resolve it within 30 days.
2. Arbitration. Any dispute not resolved by negotiation will be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will take place in Fort Bend County, Texas, before a single arbitrator.
3. Courts. Either party may bring a claim in small claims court, seek urgent injunctive relief, or enforce an arbitration award in the state or federal courts located in Fort Bend County, Texas. Both parties consent to the jurisdiction of those courts for these purposes.

15Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new date. Changes do not affect engagements already agreed unless you consent.

16Contact